 Roland L. Jones became one of the best and most innovative trainers in the business during his twenty-five years with the McDonald’s Corporation. He is especially adept at integrating business standards/methods with employee objectives and thereby transforming groups of individuals into unified teams with defined goals and a shared sense of purpose. His skillful team-building strategies and techniques have proven successful in a wide variety of training arenas including:
- Training program development at all levels
- Training and motivating trainers
- Diversity training and awareness
- Customer service and conflict resolution
- Enhancement of presentation skills
- Skills updating program development
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