 Roland L. Jones knows the ins and outs of management from the entry level to the boardroom—because he has been there. As a corporate executive for McDonald’s Corporation and a successful business owner, franchisee, and start-up entrepreneur, he succeeded by being a creative thinker and a practical problem solver. His extensive background in the retail service industries at the customer contact level, expertise in management and ownership, collaborative philosophy, and down-to-earth communication style make Roland an ideal consultant for today’s business executives and managers in areas such as:
- Management/leadership
- Entrepreneurial strategies and implementation
- Motivational strategies and techniques
- Effective top-to-bottom communication
- Customer service strategies
- Employee training and workplace harmony
- Diversity management strategies
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